Privacy Policy

Effective Date: August 15, 2026

InstaMaid, a DBA of TecNexora LLC ("InstaMaid," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit instamaid.net or communicate with us by phone, text, or web form.

What Information We Collect

When you request a quote or book a cleaning service, we collect:

  • Full name
  • Mobile phone number
  • Service address
  • Email address (if provided)
  • Service preferences (service type, home size, cleaning frequency, add-ons)

How We Use Your Data

We use the information you provide to:

  • Calculate and deliver an accurate cleaning quote
  • Schedule, confirm, and manage your cleaning appointment
  • Send you text messages (SMS) related to your quote, booking confirmations, and appointment reminders
  • Respond to your questions or service requests
  • Improve our services and customer experience

SMS Opt-In Details

By checking the consent box on our website form and submitting your phone number, you opt in to receive recurring SMS messages from InstaMaid related to your quote, booking confirmations, and appointment reminders. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any service. You may opt out at any time by replying STOP to any message, or request help by replying HELP.

Clear No-Sharing Statement About SMS Opt-Ins

No mobile information or SMS opt-in data will be shared, sold, or disclosed to any third party or affiliate for marketing or promotional purposes. Your mobile number and SMS consent are used solely by InstaMaid to send you the messages described in this policy.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve site performance. These cookies do not collect personally identifiable information beyond what you voluntarily submit through our forms. You can disable cookies through your browser settings, though some site features may not function properly as a result.

Data Security Practices

We use industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to your information is limited to InstaMaid personnel who need it to schedule and provide cleaning services.

Sharing of Information

Outside of the SMS no-sharing commitment above, we do not sell or rent your personal information. We may share information with service providers who help us operate our business, such as scheduling and payment platforms, and these providers are contractually required to keep your information confidential.

Your Rights and Choices

You have the right to:

  • Unsubscribe from SMS messages at any time by replying STOP
  • Request a copy of the personal information we hold about you
  • Request that we update or correct your personal information
  • Request that we delete your personal information, subject to any recordkeeping we are required to maintain for business or legal purposes

To exercise any of these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

InstaMaid, a DBA of TecNexora LLC
Phone: (516) 518-1672
Website: instamaid.net